Shipping policy

This Shipping Policy governs the terms applicable to the delivery of products and services purchased through the website https://aurorreray.com, owned by Aurorreray Marketing LLC.

1. Merchant Identification
Company: Aurorreray Marketing LLC
EIN: 42-3575044
Registered address: 117 South Lexington Street, Ste 100, Harrisonville, MO 64701, United States
Email: hello@aurorreray.com
Phone: +1 (575) 310 8490

2. Type of Products Offered
Aurorreray Marketing LLC offers exclusively:

  • Digital products (downloadable ebooks)
  • Digital advisory and consulting services

No physical shipments of any kind are made.

3. Delivery of Digital Products (Ebooks)
Method of delivery: Digital products are delivered electronically, via:

  • Direct download from the website
  • Download link sent by email
  • Access to a digital platform (if applicable)

Delivery time: Delivery is immediate after payment confirmation. In exceptional cases, access may be delayed for technical reasons, but will never exceed 24 hours.

4. Access and User Responsibility
The user is responsible for:

  • Providing a correct email address
  • Having an internet connection
  • Having a compatible device

Aurorreray Marketing LLC is not responsible for:

  • Errors in the email address provided
  • User device failures
  • Problems outside the platform

5. Advisory Services
Services are delivered digitally through:

  • Video calls
  • Delivery of reports or documents
  • Communication by email or agreed platforms

Timelines and conditions will be provided before or during the engagement.

6. Shipping Costs

  • There are no shipping costs, as these are digital products and services
  • The price shown is the final price of the product or service

7. Digital Delivery Issues
If the user does not receive access to the digital product, they must make contact within a maximum of 7 calendar days of purchase at hello@aurorreray.com, indicating:

  • Full name
  • Purchase email
  • Order number

The technical team will review the case and provide access at no additional cost.

8. Taxes and Fees
Prices may or may not include taxes depending on applicable regulations and the customer's location. The user is responsible for any tax obligations applicable in their country of residence.

9. Right of Withdrawal
In accordance with applicable regulations, as these are digital content delivered immediately, the user expressly accepts the loss of the right of withdrawal once the download of or access to the content has begun.

10. Changes to This Policy
Aurorreray Marketing LLC reserves the right to modify this Shipping Policy at any time. Changes take effect upon publication on the website.

11. Contact
For any questions regarding delivery or access to digital products:
Email: hello@aurorreray.com
Phone: +1 (575) 310 8490